Terms And Conditions
Helpful information for the Customer
Putting objects back on your sealed landscape: 12-24 hours to walk after sealing, 48 hours to put heavy objects back on, 72 hours to drive on
Sprinklers: Please make sure sprinklers are off the night before Sealer Pro LLC arrives and the night after your pavers have been sealed
Belongings: Please make sure all belongings are removed from work areas to avoid $150 moving fee. Please also make sure your cars are moved out of the driveway before our arrival, we may temporarily block your driveway with our truck and trailer.
Maintenance: After getting your pavers sealed, we recommend a maintenance cleaning every 12 months by Sealer Pro LLC to ensure longevity and quality. We recommend resealing (at a reduced price than the original seal) every 3-5 years.
Your Home: Please be aware we do our best to protect your home when providing a service. A few things we see often: Door seals not fully intact – When we clean or sand we use water and can spray the doors, it is recommended to put a towel near doors that are being worked around. Sometimes sands can get in the tracks of sliding doors, we do our best to clean this out.
The Terms and Conditions are provided to protect Sealer Pro LLC as a small business and protect our customers so that we can provide the best service possible and ensure your product lasts as long as our manufacturer specifications dictate. We have been trained by our manufacturer to use the products in accordance with specific recommendations. We do our best to communicate all precautions at the time of the estimate.
Water Accumulation: When there is inadequate drainage on a driveway, water tends to accumulate and pool in certain areas, particularly at the bottom or low-lying sections. This can happen due to improper grading, lack of proper drainage systems, or other factors. Dissolved Minerals: As the water sits and remains stagnant for extended periods, it starts to evaporate. During evaporation, the water leaves behind the minerals it contains, including calcium, which may have been dissolved in the water from various sources.Calcium Precipitation: As the water evaporates, the concentration of dissolved calcium increases. When the calcium concentration surpasses its saturation point, it can no longer remain dissolved in the water. As a result, the excess calcium precipitates out of the water, forming solid deposits. Paver Interaction: If the driveway has pavers or concrete blocks, the calcium-rich water can interact with the paver surfaces. The porous nature of the pavers allows water to seep through and come into contact with the calcium deposits on the underside of the pavers. Calcium Deposition: When the water carrying dissolved calcium reaches the bottom of the pavers, it can deposit the calcium ions onto the surface of the pavers. Over time, repeated cycles of water accumulation, evaporation, and calcium deposition lead to the buildup of calcium on the paver surfaces. The formation of calcium buildup is a gradual process that occurs over time, with the accumulation being more pronounced in areas of poor drainage. It’s important to address the drainage issues to prevent further buildup and potential damage to the driveway or pavers. Regular cleaning and maintenance of the pavers can also help in managing and removing the calcium deposits.
Sealer Pro LLC Warrants all residential applications against defects in workmanship or material failure such as cracking, peeling, or turning yellow as follows:
Sealer Pro LLC provides a one year limited warranty using Ure-Seal H20, we will inspect and repair at no charge all defects that are due to workmanship or materials. Customers are responsible for our material cost on all warranty work, however, we will provide labor for any warranty issues needing to be corrected.
This Warranty is void if previously sealed and excludes damages caused by the failure of/or from any previous coating/sealer failure. Natural stone that is sealed by Sealer Pro LLC is not covered by this warranty. The white Calcium formation on pavers known as “Efflorescence” is not covered by this warranty. Please see the full Efflorescence section on this page.
Brick pavers that lie in heavy moisture-ridden bases (due to improper drainage) or over a concrete base can cause the bricks to retain moisture and cause a white haziness or cloudiness on top of the face of the pavers. Only corrected drainage issues will stop this and is not the responsibility of Sealer Pro LLC. We are also not responsible for any natural erosion that may occur underneath or between the pavers. We do not express or imply any length of time the joint sand will remain in the paver joints. Washed out Sand may be replaced upon maintenance cleaning at the request of the customer.
The customer understands substrate sealing is only as good as the quality of the pavers and the condition they are in at the time of seal. No warranty is given unless all work in the Sealer Pro LLC paver sealing process was completed by us.
This warranty is only valid if the customer schedules and completes a 6 month maintenance cleaning.
This warranty does not cover any damages incurred by mother nature. Free and/or complimentary service are not covered under this warranty.
Warranty information is subject to change at any time without notice as industry standards, products and processes change. It is suggested to print the current warranty when the services are rendered to ensure they receive proper coverage.